Support
Get help with OntoRamp.
One address for account, billing, technical, and assessment questions — no ticket portal, no chatbot maze.
Contact support
Write to us about anything — your account, an assessment, a plugin, an API key. We reply by the next business day.
m@ontoramp.comBilling
Billing & refunds
Invoices, payment method updates, and cancellation are self-serve through the billing portal. Billing, cancellation, and refund terms are set out in the Terms of Service.
Setup
Docs & connection guides
Setting up a plugin or connecting your AI surface? The docs cover the platform; the connect guides walk through each surface step by step.
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