Support
Get help with OntoRamp.
One address for account, billing, technical, and assessment questions — no ticket portal, no chatbot maze.
Contact support
Write to us about anything — your account, an assessment, a plugin, an API key. We reply by the next business day.
m@ontoramp.comBilling
Billing & refunds
Questions about a charge or receipt? Email us — include the receipt number from Stripe. Billing, cancellation, and refund terms are set out in the Terms of Service.
Read the terms →Setup
Docs & connection guides
Setting up a plugin or connecting your AI surface? The docs cover the platform; the connect guides walk through each surface step by step.
Not a customer yet? Start your assessment →